A promotion for Crystal Arroyo at The New York Times – Editor And Publisher Magazine


We’re delighted to announce that Crystal Arroyo has been promoted to editor, digital storytelling and training, a new role within newsroom development and support that builds on her many successful years as a member of the team. In her new role, Crystal will report to Amy Zerba.
If you’ve ever encountered technical challenges, required training or access, hoped to communicate a need to the product teams that build our tools and visited #newsroom-help in Slack looking for a helping hand, chances are that you’ve met Crystal and had your problem quickly resolved.
Crystal is admired by teammates and peers alike across the newsroom for her ability to marry encyclopedic knowledge of the newsroom, peerless detective work, skilled teaching and a can-do attitude — her Slack profile knowingly lists her job description as “technology therapist,” a fitting assessment considering how many of us have benefited from her generosity of spirit.
Reporting to Amy, Crystal will focus on training initiatives centered around skills and career development for her peers in the newsroom.
Please join us in congratulating Crystal. She’ll officially start her new role on April 25.
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